Passenger handling
Check-in, boarding, ticket sales, baggage tracing, special assistance and Meet & Greet services.
Passenger handling
Passenger handling services are provided in Vilnius (VNO) and Kaunas (KUN); some services are available only at VNO.
- Flight ticket sales
- Travel insurance (VNO only)
- Fast Track service
- Lost property and baggage tracing
- Live animal transport (VNO only)
- Passenger and baggage check-in and boarding
- Special assistance for passengers with reduced mobility (PRM), passengers with disabilities and unaccompanied minors (UMNR)
- Special baggage and VIP charter flight passenger handling
- Vilnius (VNO) and Kaunas (KUN)Passenger handling services in Vilnius and Kaunas.
- VNO onlyTravel insurance and live animal transport.
Baggage tracing
Delayed baggage tracing, storage and delivery are provided at Vilnius and Kaunas airports.
Learn more- Flight ticket sales
- Fast Track service sales
- Booking services for unaccompanied minors (UMNR) and other additional services, including collection of additional fees
- Special assistance for passengers with reduced mobility (PRM), passengers with disabilities and unaccompanied minors (UMNR)
- Passenger and baggage check-in and boarding
- Handling of sports equipment, musical instruments and outsize baggage
- VIP and charter flight passenger handling
Meet & Greet
Individual welcome, escort and baggage assistance at the airport during arrival, departure or transit.
Learn more- Welcome and escort for arriving passengers
- Escort for departing passengers
- Welcome and escort for transit passengers
- Baggage assistance at the airport
Stations
VNOVilnius station (VNO)
Aircraft, passenger and cargo handling services at Vilnius Airport.
- Vilnius (VNO)
- Aircraft handling
- Passenger and cargo services
KUNKaunas station (KUN)
Aircraft and passenger handling services at Kaunas Airport.
- Kaunas (KUN)
- Aircraft handling
- Passenger handling
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